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Returns & Exchanges

Returns & Exchanges

We are doing our very best to make sure that every customer is fully satisfied with their purchase from our e-shop, but if any problem related to the order occurs, please let us know and we will solve it ASAP.

Buying online is tough – you can’t feel the item, hold it, touch it or try it on. So, if you receive an order and the product is too big or small, heavy, uncomfortable, please contact us.

You can return & exchanges your purchase for up to 30 days from the delivery date:

  • The item must be in the product original box.
  • It must be in unused condition and have all of its parts, security labels.
  • Personalized items can not be returned or exchanged.
  • Postage is at buyer's cost.

After we receive the item back, we will refund the payment within 3 business days.

Please keep the receipt as proof of posting as we cannot be held responsible for items lost in the mail.

If you have any questions, please contact us.